Whitehat Will Cure Your IT Staffing Aches and Pains

Between increasing regulatory pressures, aggressive ransomware menaces, and thefts from disgruntled employees — among other threats — healthcare organizations are of necessity ever more reliant on dependable and efficient IT systems to not only protect their data from theft,  inaccessibility and noncompliance but also to increase worker productivity.   View Post

Skype for Business via Citrix

Microsoft’s Skype for Business (formerly known as Lync) has become an indispensable communication tool for smart businesses. In fact, according to Citrix, 90 of the Fortune 100 companies run Microsoft Skype for Business for media-rich video calling, voice calling, conferencing and screen sharing. As of about a year ago, more than 100 million people were […] View Post

Why You Need Anti-Malware Software

Give this some thought: When’s the last time you updated your anti-virus software signatures?  Last week? Good.  An hour ago?  Awesome; we’re proud of you. However, if you’re like most of our customers, you’re way too busy to stay on top of the constant updates required to keep your security posture solid. Or perhaps you […] View Post

Six Consequences of Getting the End User Experience Wrong with Virtual Desktops

Implementing a virtual desktop infrastructure is no small undertaking. Thousands of decisions go into building such a system, each more critical than the next. In architecting a virtual desktop (VDI environment), a smart system architect will ask “What is the best solution for the environment?” An even smarter architect will ask, “Does the solution meet […] View Post

Fix For “This Site Can’t Provide a Secure Connection” Issue

Whitehat’s Citrix team has identified an important issue with web browser Google Chrome and Citrix’s legacy Access Gateway appliance. View Post

The Case of the “I’m an Expert” Non-Experts

In our most recent blog, we described how we often encounter clients where the IT staff has been timidly afraid to “mess” with a new, pristine Citrix environment. As we wrote, the problem with this way of thinking is that a well-run Citrix environment needs regular care and feeding in order to remain fully functional. […] View Post

“Set it and Forget it” Doesn’t Work with Citrix

So here’s a problem we see all the time. We’re called in to investigate a Citrix environment gone bad and we see that virtually nothing’s been changed/upgraded/updated in the X number of months/years since the system was initially architected and set up. Outdated software, old hardware — nothing’s current, and the environment isn’t functioning properly. […] View Post

Diagnosing Citrix Issues: Clearing the Fog

Numerous times we’ve been called in to help companies who are “this close” to throwing in the towel on Citrix. Dazzled by promises of increased productivity and reduced costs, company XYZ takes the Citrix plunge only to be disappointed by slow login times and disappearing printers, among other issues.  Additional insult to injury arrives when […] View Post

PCs vs. Citrix XenDesktop

If you’re reading this, odds are you’re currently managing a desktop PC environment but have or are considering adopting a virtual desktop infrastructure such as Citrix XenDesktop. Or perhaps you’re trying to decide between XenApp and XenDesktop. View Post

Managing Citrix – New Model to Solve Old Problems

  Any IT professional who’s had the opportunity to manage a Citrix XenApp or XenDesktop environment understands the complexities of such a task. Precisely because of its multitude of capabilities, a Citrix environment can be a beast to manage. Profiles get corrupted, printers disappear, users are frustrated by slow response times, some applications do not […] View Post