Why You Need Anti-Malware Software

Give this some thought: When’s the last time you updated your anti-virus software signatures?  Last week? Good.  An hour ago?  Awesome; we’re proud of you. However, if you’re like most of our customers, you’re way too busy to stay on top of the constant updates required to keep your security posture solid. Or perhaps you […] View Post

Six Consequences of Getting the End User Experience Wrong with Virtual Desktops

Implementing a virtual desktop infrastructure is no small undertaking. Thousands of decisions go into building such a system, each more critical than the next. In architecting a virtual desktop (VDI environment), a smart system architect will ask “What is the best solution for the environment?” An even smarter architect will ask, “Does the solution meet […] View Post

Fix For “This Site Can’t Provide a Secure Connection” Issue

Whitehat’s Citrix team has identified an important issue with web browser Google Chrome and Citrix’s legacy Access Gateway appliance. View Post

The Case of the “I’m an Expert” Non-Experts

In our most recent blog, we described how we often encounter clients where the IT staff has been timidly afraid to “mess” with a new, pristine Citrix environment. As we wrote, the problem with this way of thinking is that a well-run Citrix environment needs regular care and feeding in order to remain fully functional. […] View Post

“Set it and Forget it” Doesn’t Work with Citrix

So here’s a problem we see all the time. We’re called in to investigate a Citrix environment gone bad and we see that virtually nothing’s been changed/upgraded/updated in the X number of months/years since the system was initially architected and set up. Outdated software, old hardware — nothing’s current, and the environment isn’t functioning properly. […] View Post

Diagnosing Citrix Issues: Clearing the Fog

Numerous times we’ve been called in to help companies who are “this close” to throwing in the towel on Citrix. Dazzled by promises of increased productivity and reduced costs, company XYZ takes the Citrix plunge only to be disappointed by slow login times and disappearing printers, among other issues.  Additional insult to injury arrives when […] View Post