End-User Experience Monitoring

Managing end-user application delivery through XenApp and XenDesktop presents tough challenges. Virtual desktop infrastructure (VDI) and application delivery solutions such as Citrix XenApp and XenDesktop simultaneously rely on your XenApp Server, network, storage, SQL database and windows infrastructure to all help deliver a seamless end-user experience. As a result, system administrators struggle to proactively understand the details of XenApp and XenDesktop application, user and server performance. Commonly heard complaints:

            “It's taking too long for my application to load.”

            “My application keeps freezing when I get to a certain screen.”

            “Citrix is slow!”

            “The network team is telling me latency is low and there is more than enough bandwidth, but I still have performance issues.”

            "I know the problem isn't XenApp or XenDesktop but how do I prove this - I constantly feel like I am on the defense team for both products.

We have listened to the difficulties they have while managing virtual desktop environments as well as the challenges faced when finding proactive tools to assist them, and we think that Goliath Technologies’ MonitorIT is ushering in a new paradigm in managing the complexity in XenApp and XenDesktop environments. The solution has been architected based on the input from customers, partners like Citrix, and system integrators.

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