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We are Whitehat

At Whitehat our mission is to remove the mystery and risk from corporate IT to deliver a clear, consistent, and process driven IT experience. Our client-focused approach allows us to increase employee productivity by empowering the end user through education and optimized innovative technology.

At Whitehat We Believe…

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“The point of execution,” the last 18 inches between the screen and the end user, is the most important metric. Get that one right and the rest are secondary.

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As an IT consulting company, we earn revenue selling products and services; we create value delivering desired outcomes.

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Every customer should have an advocate, a single point of contact with the authority to gather information and resolve issues on first contact.

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Work is something people should do, not necessarily some place they should go.

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You should have access to everything your IT partner knows about your environment because, by definition, it’s your environment.

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The gold standard in consulting or managed services is resolving problems before the customer ever knew a problem existed.

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The right virtualization strategy is the one that best fits you, even if it’s not necessarily what we offer.

Day and Night IT Support

A project is not complete until final documentation, delivery, and signoff. Furthermore, we’ll always keep a backup copy in the client portal just in case yours gets downsized.

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30
MINUTE
Ticket Resolution
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38
YEARS
Citrix Experience
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17
SECOND
Average Citrix Log In 
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40
PROACTIVE
Issue Resolution

Meet the Dream Team

We didn't become an all-star IT consulting company overnight. Meet the leadership team that made it possible.

Val King

President and CEO

Gogi Reddy

Vice President of Operations

Abhijit Dhar

Vice President of Technical Services
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Team

Loved what you’ve seen so far? Take a deeper dive into Whitehat by getting to know our executive team better and what they bring to the table.

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Happenings

As the movers and shakers of the Austin IT services industry, we always have events planned. Learn about Whitehat’s latest invitations and innovations here.

Contact Whitehat Virtual IT support

Contact Us

Have a question or need IT advice? Day or night we’re here to help. Drop us a line and let's chat.

IT and Citrix FAQ

FAQs

From Citrix performance issues to questions about what it's like to work with an IT consulting company, we have all of the answers here on our FAQ page.

Connect With the Whitehat Team