Overcome Day-to-Day Retail Challenges
Juggling Multiple HatsThe focus of retail staffing is usually centered around delivering high-quality service. This often leaves IT administration on the shoulders of management who are already juggling multiple hats.
Failing InfrastructureMany retail organizations are too busy updating their product offering and procedures that they neglect to invest in IT. Ultimately, this will result in failing infrastructure.
Customer Data BreachesSafeguarding sensitive customer information is paramount to maintaining trust. Modern security threats, hackers, and data breaches make protecting data an ever-changing target.
Regulatory ComplianceOperating IT for several locations is difficult on its own, but adding government regulation to the mix can make it an overwhelming burden.
Poor MobilityRetail professionals that use cellphones and tablets to deliver service need end user experience to function as promised. Without proper mobility, sales can suffer.
Outdated TechnologyReliable retail IT solutions are mission critical but outdated hardware, faulty networks, and poor system integration can hurt internal communication and point-of-sale operations.
How We help
- 24-hour IT support ensures day and night hassle free network functionality, so our clients can worry about promotional goals and customer satisfaction.
- Whitehat’s cloud computing solutions allow secure access to customer and sales data across multi-location retail facilities and users.
- We actively monitor network security to prevent outages, data breaches, hacking, malware, and network vulnerabilities.
- Multi-facility data management allows for large retail organizations to streamline their sensitive data and point-of-sale systems in one secure location with reliable access and speedy load times.
Meet Our Retail Expert
Principal Citrix Architect
As Principal Enterprise Architect with Citrix Systems and now at Whitehat, Pablo leads our Citrix practice working with Fortune 500 organizations in healthcare, banking, insurance, engineering, and energy verticals. Pablo is part of Whitehat’s continuing research efforts leading the development of the “living documentation” platform, self-healing automation, and leading our efforts to continuously improve customer environments and the end user experience.
Embracing The Age Of Mobility
Transform Retail Service with IT
The journey we take to get there is unique to Whitehat. Here are just a few of the transformations we’ll make: