Whitehat Virtual Technologies
Whitehat is a virtualization integrator, managed services provider and consulting services firm focused on creating virtualization environments that are built, measured and managed through the eye of the end user. Businesses of all sizes trust us to provide end-to-end solutions for their information technology needs.
Whitehat Virtual Technologies' world view is that it is not about virtualizing a server, data center, applications, the desktop or even the potential virtualization savings; it is about delivering an exceptional end user experience that enables employees to be more productive.
There is no ROI for virtualization if the technology ultimately prevents the employees from doing their job well, and research bears that out.
50% of businesses are losing revenue due to poorly performing applications according to the Aberdeen Group3.
65% of end users complain about application response times according to a study done by the Aberdeen Group1.
58% of respondents said they experience lower employee satisfaction due to poor application performance3.
Business performance starts to decline when mission-critical applications reach the baseline of 5.1 seconds of response time delay3.
32% of surveyed businesses said they experienced damage to their brand reputation because of poor application performance3.
We solve these problems:
- Poor end user productivity. We measure end user productivity in your applications and show you how changes to your IT infrastructure directly impact your end users ability to do their job.
- Poor visibility into Citrix/VMware that makes managing the environment more difficult than necessary. We give IT teams clear visibility into end user experience, with metrics, and the tools to deliver an exceptional end user experience.
- Extended Citrix/VMware outages caused by problem identification issues. We improve your Mean Time to Repair (MTTR) performance with tools that help reduce problem identification by up to 90%.
- We provide proactive problem detection before users call the help desk.
- Increasing Support Desk costs. We help you spot Citrix/Microsoft/VMware/application issues before end users call up to 60% of the time. Proactive problem management reduces Support Desk load and improves customer service.
- We provide the metrics to measure the business impact of poor application performance. Is the new version of your core application going to improve productivity? We can tell you before you ever roll it out.
- We eliminate slow logons, profile issues, and mystery response time spikes and lags.
- We eliminate user rights/permissions issues. Users do not have to be admins on their local machine among other benefits.
- Build/Remediate Citrix, VMware, Microsoft environments
- Augment staff or manage Citrix/VMware environments, client premise or hosting your virtualization environment from SSAE 16 SOC I Type II certified and PCI Level 1 compliant data centers.
Whitehat Virtual Technologies is not in the business of virtualization, we are in the business of using technology to remove obstacles from the path of doing business better.
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