Solving Every Day Citrix Issues
However, across all industries and company sizes a few stand out as repeat offenders. Do these ring a bell?
Infrastructure UpgradeClients who need to upgrade their infrastructure will often face complex challenges getting Citrix running as intended. The application must be supported by an extremely stable backend in order to work.
Poor End User ExperienceAn unsatisfying Citrix experience can stem from many factors external to the app itself. Issues with Citrix can often be traced to SQL, mass storage, Active Directory, and more.
Lack of ManpowerIT departments are often stretched thin. Our clients often find themselves without a team large enough to support a Citrix deployment, or with a team that has no native Citrix experience.
Incomplete FeaturesCommensurate with a lack of manpower, both large and small companies have difficulties realizing the full Citrix feature-set. Small companies can’t afford to train their staff on every feature, whereas large companies may simply overlook the issue.
Complex Incident ResolutionTeams often face technical challenges with Citrix due to infrastructure issues, or personnel challenges due to siloed IT departments. No matter the reason, it can be frustrating to find the source of problems amidst a thicket of potential causes.
Citrix OverloadCompanies running multiple Citrix servers or many Citrix images will often have implementations that are slow or buggy. This stems from configuration differences between servers, or simply from having an unmanageable number of VMs.
A Look At Our Process
- After a detailed assessment, Whitehat may determine that a remediation approach, using a Deskbloxx appliance to bypass infrastructure, may be warranted. Alternatively, a Citrix managed services approach can make up a skills gap on the client side
- Deskbloxx is a self-contained appliance that contains the components required for Citrix to run well. It doesn’t rely on client infrastructure, meaning that the client can stave off costly upgrades while still enjoying the full suite of Citrix applications.
Citrix Managed Services
This approach helps overcome any potential downsides from a smaller or more siloed IT organization. Instead, our team delivers the Citrix implementation and also provides on going control and monitoring.
– Tom, CIO, National Services & Contracting Organization
Get to Know Our Citrix Specialists
Principal Citrix Architect
As Principal Enterprise Architect with Citrix Systems and now at Whitehat, Pablo leads our Citrix practice working with Fortune 500 organizations in healthcare, banking, insurance, engineering, and energy verticals. Pablo is part of Whitehat’s continuing research efforts leading the development of the “living documentation” platform, self-healing automation, and leading our efforts to continuously improve customer environments and the end user experience.
Virtualization Solutions Architect
Citrix is Slow
Benefits That Matter
Reliable ScalabilityOur managed Citrix offering can be scaled infinitely down or up (to over 30,000 users with Simple Citrix infrastructure). This allows our clients to alter their Citrix implementation without any interruption in service.
Zero DisruptionOur hyperconverged appliance is faster and smoother, with extremely high uptime. Elimination of silos means that Citrix implementations are more resilient, and can’t be disrupted by infrastructural or organizational changes.
Cost-Effective ManagementAn optimal Citrix environment running on commodity hardware allows IT organizations to cut costs. Billing is consistent—clients receive a monthly IT spending report with no hidden items.
Premier Citrix Experts
Whitehat’s Citrix consulting services are powered by deep expertise within the field. As a Citrix partner our technicians can help with every aspect of your environment from deployment to ongoing maintenance.