End User Productivity Assessment

Are you Getting Maximum End User Productivity out of your IT Environment?

Your business made the decision to invest in technology to improve end user productivity, improve revenues, or to reduce the costs associated with revenue creation. The question is:

Are you realizing the full potential of that technology investment?  Is the End User Experience a positive one?  Are End Users as productive as reasonably possible, or are there obstacles getting in the way of their ability to improve the bottom line of the business?

These are questions Whitehat addresses as part of the End User Productivity Assessment and the Executive Summary and deliverable that is the result.

• End User Productivity Assessments can be performed on a single group of workers in a business (tellers, nurses, call center staff, graphic designers, or field production crews in the Energy industry for example) or across every employee group.

• End User Productivity Assessments can also be performed on single or multiple workflows.  With this approach we are able to follow a single transaction through the organization from initiation to completion and evaluate every step, every employee and system interaction. 

• With this approach we are able to analyze effectiveness and efficiency of revenue producing activities to find potential process improvements or time/cost reductions.  

Typical engagements can range from a few days to multiple weeks depending upon the size and scale of the environment to be assessed.  Whitehat uses a custom set of technology tools and “in the work environment” interviews to gather and compile the data for the final deliverable document. 

Our Professional IT Services include Managed IT Services, Hosted IT Services, Cloud Services, Mobile Device Management, IT Consulting, Citrix Support Services and Virtual Desktop (VDI).  

Contact Us for More Information about our IT Consulting Services, We’re Whitehat Virtual Technologies a full service IT provider serving Austin, Houston, Dallas, San Antonio and all of Texas.