Beyond being the 10 largest healthcare systems in the United States, collectively representing almost 17% of all of the hospital beds in the United States (150,892 of the 902,202 hospital beds, I checked), what do HCA, CHS, Tenet Healthcare, Ascension Health, Catholic Health Initiatives, Trinity Health, Kaiser Permanente Health Foundation, LifePoint Health, Dignity Health, and NewYork-Presbyterian Healthcare System all have in common?
The all use Citrix.
Over 3,000,000 caregivers access electronic medical record (EMR) systems via Citrix everyday from every major EMR provider, including Epic, Cerner, Meditech, McKesson, and Allscripts.
Cerner alone hosts 300,000 concurrent Citrix users everyday at hospitals all over the country.
Yes, Citrix improves clinician access, workflow and their end user experience.
Yes, Citrix enables mobile access from any device for healthcare staff and clinicians.
Citrix is so pervasive because of Citrix’s ability to enable Healthcare organizations to walk that fine line between ensuring patient information remains secure and allowing caregivers to collaborate with one another.
Healthcare systems are not fined for delivering a bad end user experience, facilities are not shut down over delivering a bad mobile, printing or login experience. Those unfortunate ends come from loss of data.
Citrix’s core technology, leaving all of the data in the data center and only presenting the user interface to the end user, does more by default to protect healthcare data than any other technology. (I give this the nod over encryption, because with encryption, the data is still on the endpoint, where data delivered via Citrix never actually leaves the datacenter.)
Healthcare providers face a unique security and privacy-related challenge going forward. Industry trends and reimbursement guidelines are pushing healthcare delivery closer and closer to the patient, in their homes or places of work where possible, in clinics and outpatient facilities in practicality, and hospitals as a last resort.
Citrix works for Healthcare, simplifying security, protecting intellectual property, ensuring data privacy and meeting HIPAA and PCI-DSS compliance mandates, without sacrificing the end user experience or end user productivity when it is done right.
For Healthcare organizations, Citrix enables professionals to securely access their apps and data, share information and collaborate anywhere, on any device, rather than being constrained to any particular location or endpoint.
For healthcare IT, an architecture rooted in data security makes it easier, if not possible, for IT to maintain a secure infrastructure even as the healthcare delivery environment becomes more mobile.
For the care givers, focus can be placed where it properly should, on the patient, patient engagement and outcomes with security baked into the experience, allowing them to communicate/collaborate securely without changing workflows or impacting their productivity.
Citrix works for healthcare and 98% of the Fortune 500, if it is not part of your environment or not delivering an optimal end user experience, understand the technology is there to deliver a great end user experience if built and managed properly.