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Tips, Tricks, and Valuable Information on IT, Managed Security, and Citrix User Experience.

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Three Steps To Fix IT Management for SMBs

November 10, 2015

Small-to-medium-sized businesses (SMBs) tend to have a more difficult time managing IT than larger enterprises. Despite being as technology dependent as larger enterprises, SMBs have tighter budgets and fewer resources to devote to IT management. This leads to a more reactive “break-fix” approach to their technology that never does any smaller company or organization any […] Read More

How to Trim the Fat From Data Center Costs

November 3, 2015

  When smaller businesses look to cut costs, they commonly take shortcuts that are risky to their bottom line. They may go out of their way to avoid upgrading dated hardware, buying software licenses, or increasing bandwidth. In some instances, they layoff in-house IT support, or avoid hiring new help, even as the business grows. […] Read More

Are Managed IT Services Right For You? A Few Things to Consider

October 27, 2015

How do you get a small business to recognize the value of managed IT services? In the start-up environment, we encounter an eclectic bunch of personality types. There is a reason people become entrepreneurs or C-level execs. When we meet the owners or decision makers at smaller companies and organizations, we can tell right away […] Read More

Downtime Kills Small Businesses

October 14, 2015

Downtime is bad news for any business whether big or small. A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting. Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased overall web traffic by 40%. Read More

Hosting an EMR Package, One Challenge & 3 ways to fix it

June 16, 2015

Hosting any application, let alone a core application, or THE core application like the Electronic Medical Record (EMR) of a healthcare organization can introduce a lot of anxiety… and a lot of support pain. Read More

Strategic Planning: 5 Tips to Investing IT Support Money

June 10, 2015

It seems the challenge for many of our customers is determining the best place to spend their IT dollars because they have so many needs. They aren’t sure where to begin and how to prioritize. Therefore, projects are put on hold for months and in some cases, years.  Read More

How IT Services Have Changed in the Last 50 Years

June 4, 2015

  It’s really interesting how far IT services have come in the last 50 years as computer systems have become more and more prevalent in our business society. Things have obviously changed dramatically since the early mainframe days of the 60s, and since many of you were not around then to experience the changes, this […] Read More

8 Ways to Improve the End User Experience

May 29, 2015

Have you ever asked yourself “Will this new “X” technology or delivery method make our end users more productive or reduce what it costs us to deliver technology?”  For any business, technology should be a tool that improves employee productivity. It can be easy to lose sight of what you are buying when the proposals […] Read More

Why Measuring End User Experience Matters in a VDI Environment

May 18, 2015

A couple of years ago we won a bid with a large financial services organization to assist them with building out a Citrix VDI environment.  As part of the bid we recommended two additional products that would give this customer something they did not yet realize they needed which was deep visibility into their virtual […] Read More

reducing IT issues gives hospital 9 Employees at Zero Payroll Increase

May 12, 2015

How much productive time, in terms of real dollars, does a hospital or healthcare system lose due to IT issues?  That was a question we found ourselves asking for one healthcare system under our IT management.  What we discovered was a little eye opening and worth sharing. Read More

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