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Whitehat Virtual Blog

Tips, Tricks, and Valuable Information on IT, Managed Security, and Citrix User Experience.

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Be Proactive: How to Avoid Potential Network Failures

Jessica Adams, December 23

For small- to medium-sized businesses (SMBs), an IT network failure can be devastating because they don't have the...

Do Accounting Firms Need MSPs for their IT Needs?

Jessica Adams, December 3

Accounting firms are as technology-driven as any other business today. They face the same challenges that other...

Click, Click, BOOM – You're in Business But Is Your Technology Ready?

Jessica Adams, November 20


It's a fast business world. Brilliant business ideas can be conjured up at some hipster-filled vegan coffeehouse,...

Inquiring SMBs Want to Know... What's the Difference Between a Help Desk and NOC?

Jessica Adams, November 13

It's no secret that any growing small- to medium-sized business must monitor and manage its business technology in...

Three Steps To Fix IT Management for SMBs

Jessica Adams, November 10

Small-to-medium-sized businesses (SMBs) tend to have a more difficult time managing IT than larger...

How to Trim the Fat From Data Center Costs

Jessica Adams, November 3


When smaller businesses look to cut costs, they commonly take shortcuts that are risky to their bottom line. They...

Are Managed IT Services Right For You? A Few Things to Consider

Jessica Adams, October 27

Downtime Kills Small Businesses

Jessica Adams, October 14

Downtime is bad news for any business whether big or small.

A recent two-hour New York Times' downtime occurrence...

Hosting an EMR Package, One Challenge & 3 ways to fix it

Val King, June 16

Hosting any application, let alone a core application, or THE core application like the Electronic Medical Record...

Strategic Planning: 5 Tips to Investing IT Support Money

Val King, June 10

It seems the challenge for many of our customers is determining the best place to spend their IT dollars because...

How IT Services Have Changed in the Last 50 Years

Brad Truman, June 4


It’s really interesting how far IT services have come in the last 50 years as computer systems have become more...

8 Ways to Improve the End User Experience

Val King, May 29

Have you ever asked yourself “Will this new “X” technology or delivery method make our end users more productive...

Why Measuring End User Experience Matters in a VDI Environment

Val King, May 18

A couple of years ago we won a bid with a large financial services organization to assist them with building out a...